Resources

Improve the Law Firm Client Experience with Frictionless Billing

Originally published: https://lawpay.com/about/blog/law-firm-client-experience-frictionless-billing/ People have gotten used to the convenience of electronic payments and online bills. Many studies show that the majority of people expect all types of businesses, including both retail and service providers, to offer a wide variety…

It’s a Zoom, Zoom, Zoom, Zoom World!

No doubt video improves the ability to communicate in the negotiation process whether in mediation or with direct negotiations. Video court proceedings have successfully emerged as a productive and efficient way of handling civil and even criminal court proceedings. And…

The Importance of Secure Communication and Collaboration in 2021

Lawyers have an ethical obligation to preserve client confidentiality. For that reason, the need to protect client confidences has always been a top priority for lawyers. This means that when lawyers and their staff work remotely – a practice that…

Risk Management: Mitigating Risk in the COVID-19 Era

For the last 12 months, most California attorneys have worked from home instead of an office. In addition to logistical challenges, working from home presents further risks of potential claims against attorneys. Below are three tips firms should consider to…

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Answering the Call

Celebrating 75 years serving the community: 1946-2021 This coming August, the Lawyer Referral and Information Service (LRIS) of BASF will officially turn 75. The dynamic growth and changes to the program over the last seven and a half decades are…

Improve Your Client Intake: 5 Steps to Seal the Deal

The client intake process is arguably the most critical part of your law firm management. It’s how you get clients, procure retainers, and generate cash flow. The initial client consultation sets the tone for the entire case, so make sure…

Male lawyer sitting at workplace in office

Favor the Simple, Declarative Sentence

Resisting the urge to pack your sentences with numerous thoughts and details will make your writing easier to understand and thus, more effective. Use of sprawling, convoluted sentences—in legal memoranda, briefs to the court, judicial opinions, statutes, and transactional documents—is…

A Case Management Platform For The Pandemic Era

While many discuss the coronavirus pandemic as a force that has dramatically reshaped workplaces in 2020, few note the extent to which it has revolutionized how lawyers interact with their colleagues and clients — and the new expectations clients now…

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Risk Management: Terminating Attorney-Client Relationships

During the first quarter of the new year, this column identifies strategies to minimize the risk of claims in 2021. The first strategy is to effectively terminate a representation once it concludes. In California, the statute of limitations for a…

Conclude Forcefully

In the final section of your brief, don’t forget to remind the court why your side should win. All too often, having run out of time, space, and energy, you finally get to the end of the brief you’ve been…

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Working From Home During the Pandemic: Top Tips and Considerations from a Solo and Small Firm Attorney

In March 2020, Governor Gavin Newsom announced a statewide shelter-in-place order in California. On March 25, 2020, I, alongside Diane Camacho of DLS Consulting Services and Brittny Bottorff of the Law Office of Brittny Bottorff, presented a panel entitled “Change…

When to Stay Away From Him, Her, and Them

In legal and other formal writing, when you don’t know the gender identity of a specific human individual and are not in a position to inquire, it’s best to avoid using any of the singular personal pronouns to refer to…

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