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Bar Association of San Francisco Events Calendar

The Bar Association of San Francisco presents
Client Control: Challenging Client Behavior

June 9, 2017: 12:00 pm - 1:15 pm
MCLE Credits - 1 H, in Competence Issues.
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Speaker
Teo Ernst, Psy.D.
Clinical and Forensic Psychologist
Assistant Clinical Professor, UCSF Department of Psychiatry
Private Practice, San Francisco

Topics
Unpredictable, irrational, and impulsive behaviors from clients lead to significant practical challenges in legal practice. The consequences often include attorney burnout, increased liability, and hours spent on non-billable client management tasks. This presentation offers psychological explanations for understanding problematic client behaviors, including unrealistic expectations, oscillating between loving and hating one's attorney, difficulty comprehending complex legal issues, and an inability to follow attorney direction at critical moments. By drawing on the psychological literature on personality, trauma, and relationship patterns, it will review well informed strategies to manage challenging client interactions.

Location

Online Only

Schedule

Program: 12:00 - 1:15 p.m.

Event Code: R170054

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Past Event:
This information is about a past event.
View current Events Calendar

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